SHIPPING POLICY

Thank you for shopping with Hello Beauté.

 

By submitting your order, you are agreeing to the policies listed below.

 

Turnaround times are ONLY business days (MONDAY-FRIDAY NOT INCLUDING HOLIDAYS/WEEKENDS)

 

All sales are FINAL. No Refunds. If there’s an issue with one of the wigs, you have 3 days to notify me to correct/fix the issue. If the wig has been tampered with, no exchanges or corrections can be made.

We provide great Virgin hair for very affordable prices. We are very confident in our products and that you'll be 100% happy with your purchase. There are ***NO REFUNDS OR EXCHANGES ***  PLEASE READ all of the information provided when purchasing to ensure you are ordering the correct item. 

Our wigs are made using the standard measurement for each circumference size. Meaning, you will need to know your circumference size.

Colored wigs may appear darker/ lighter depending on the lighting used while taking pictures. Pictures provided online have been taken with a high-quality light. Our units are custom, which can mean no two units will look the exact same. 

Tracking Numbers will be sent via email once processing time passes for your order type ( allow 24-48 hours for the tracking number to update). Please provide an active email/ mailing address when ordering.

Hello Beauté is  NOT responsible for lost, stolen, damaged, or delayed packages. All packages require a signature upon delivery. Please ensure you are providing your current shipping address when placing an order. If you entered your information incorrectly please email us within 24 hours to have it updated.After 48 hours the information can not be changed to prevent any shipping delays. All packages are shipped via USPS. 

If there are any issues with delivery please contact USPS at 1(800)275-8777 .